We will respond within 24 hours.
NO RETURNS, EXCHANGE OR REFUNDS.
ALL PURCHASES ARE FINAL SALES
- You may request to cancel your order if it has not shipped however we will only issue a store credit for the orders value minus a 5% restocking/cancellation fee. This policy does apply to preorders. Please email us for assistance with cancellation request.
NO REFUND WILL BE ISSUED. NO EXCEPTION!
- If you received an incorrect or damage/defective* item/order, please contact us with 48 hours of delivery (2 days). You must include name, email address, order # & images/defect of the item). Any damage/defective items reported after the (2) days will NOT be accepted.
Please note: You must contact us within 48hrs of delivery date (2 days) to inform us that you received an incorrect or faulty item and return the item within 3 days. If returned after 3 days, package will not be accepted.
- If your package is undeliverable and/or returned to us due to non delivery or return to sender, it will be your responsibility to pay for postage or import fee charge (if applicable) to have the package shipped again. Failure to pay within 24 hours of postage invoice being emailed will result in the item(s) being restocked and a store credit will be issued minus/less a 5% restocking fee and/or import fee charged for return (if applicable).
A refund WILL NOT be issued. NO EXCEPTIONS!!
- All packages are shipped with Insurance coverage. Should you have any issues, concerns or if your package is missing or arrives damaged. Please contact the Shipping carrier to file a claim.
- You can start a USPS claim (here) or call them at 800-275-8777
- You can contact UPS at 800-742-5877
We Value and Appreciate your Support.
Thank you for shopping our Small Business.